Exabytes Web Hosting Malaysia – Honest Review

Exabytes Web Hosting

In this article, I’m going to review one of the best web hosting company currently available in Malaysia – Exabytes Web Hosting. As usual, I will keep everything simple and neat. So, do not worry if you’re not a technical person and you’ve never heard of magical terms like MySQL database, PHP and others. I will avoid using such specific terms to make sure you can follow up with what I’m going share here even if you have no prior experience in choosing a web hosting service provider.

In this article, I’ll first talk about the positive points of Exabytes web hosting. Then, I will share my points of view on some of the disadvantage in using their service. I believe it’s important to let you know both good side and the bad side of their hosting service, so that you can make informed decisions later.

So, let’s start with the positive points first!
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Reputation

Reputation is not built in one day. Only consistently providing good services can result in good customer’s feedback, which helps to grow the company’s reputation. The only way to judge the reputation is to ask the question – What are the big and well known companies who are using Exabyte’s hosting services now?

These are some of the well-known websites/companies that have chosen Exabytes:

988 Radio Station – One of the most popular radio stations in Malaysia
Bincang.net – One of the biggest forum in Malaysia
Celebrity Fitness – One of the top leader in the fitness and gym industry in Malaysia
Nuffnang Sdn Bhd – The Asia-Pacific’s first and possibly biggest blog advertising company
And also some famous universities such as: Limkokwing University of Creative Technology and SEGi University College

There are many other companies who have chosen to use Exabytes hosting services. I believe this is very convincing. It is safe to say that Exabytes has done a great job in building their company’s reputation. Also, many big companies are starting to switch to Exabytes and I believe we can definitely trust their services as well!
Price

Exabytes offers great flexibility in terms of pricing. Furthermore, it’s cheap! They offer a range of hosting service to cater the needs from beginners to professionals. This is excellent news for us because we only have to pay for the price of a web hosting package that suit our needs.

The student, personal, and small business web hosting plans are all very affordable. I think the price they are offering is one of the cheapest you can find in Malaysia currently. Of course, if you are a big corporation or has a high-traffic website, and is looking for a high capacity web hosting plan, then you can check out their VPS, Semi Dedicated, and Dedicated Server offerings.
Support

Exabytes’ reputation is high mainly because they provide great technical support. They have 24X7 technical support and you can submit a ticket to them anytime you have any problem at all. They will reply to you promptly and help you to resolve any problem you are having. Great support in my opinion is the most important thing you should consider when you choose a hosting company.
What is not so good with Exabytes?

Since Exabytes is still fast expanding, I wouldn’t say it is already well-established. In Malaysia, it’s definitely one of the best options you can have. However, when it comes to the international stage, I think Exabytes still need to make a lot of improvement. They still need some time until they can grow big enough to provide excellent hosting services on the international level.

Furthermore, the free templates they provide to their client, in my point of view, are not very professional. Simply say, it’s not unique and does not look good at all. It’ time for them to improve the templates design, I suppose.
Is Exabytes recommended?

In conclusion, Exabytes is a company that has good reputation and they give great support to clients. Most importantly, they offer great flexibility in terms of pricing and this makes sure it suits everybody’s needs. It is excellent for you if you’re a beginner or a small business owner because you can start owning your website with little or no experience at all. If you built your website by using their interactive tutorials and something goes wrong, you do not have to worry much because you have chosen Exabytes – their great support will definitely help you to solve your problems.